Talk to the team behind the AI interview copilot.

How the InterviewOra team supports you

InterviewOra is a real-time AI interview assistant used by candidates preparing for coding, behavioral, system design, product, finance, sales, and consulting interviews at every level. Our team ships weekly, replies to every support email within a few hours, and takes product feedback seriously. Whether you are one week away from a Google onsite, evaluating InterviewOra for a bootcamp cohort, or writing an article about the AI interview space, the right inbox above will reach a real person who can help.

For urgent account questions during a live interview, email support and mark the subject with "URGENT" so it jumps the queue. For sales conversations covering team seats, university partnerships, career center licensing, or enterprise pricing, sales will schedule a 20 minute call and share a tailored quote within one business day. Press requests, including product demos, founder interviews, and expert commentary on real-time AI in hiring, are handled by the press inbox within 24 hours.

Frequently asked contact questions

Do you offer phone support?

Email is the fastest path to a resolution because it lets the right specialist pick up your ticket. Sales and enterprise buyers can book a scheduled call after the first exchange.

Where is InterviewOra based?

The team is fully remote across North America and Europe. Support coverage is weighted toward US business hours, with rolling weekend coverage for paid subscribers.

How do I request a refund?

Reply to your original receipt or email support with the email address on your account. Refunds inside the eligibility window are processed the same business day.

Can I request a feature?

Yes. Feature requests from paying users are tagged and reviewed weekly by product. The clearer the use case and the interview loop it maps to, the faster it moves up the queue.

Looking for something else? The full FAQ covers pricing, supported platforms, latency, privacy, and how the AI interview copilot behaves during live calls. Ready to try it? Start with a free AI mock interview or see pricing for real interview access.